Returns Policy for Juda Home

1. Introduction

At juda. home, we strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes you may need to return a product. This policy outlines the conditions under which returns are accepted.

2. Conditions for Returns

We accept returns under the following conditions:

• The product must be in its original, unopened packaging.

• juda. home must be notified within 7 days of shipping your goods, this is to also include details on why a return has been requested and photos when required in the case of damaged goods.

3. Incorrectly Shipped or Damaged Product

We pride ourselves on delivering our products to you on time and in good condition, from time to time items maybe damage in transit or

4. Non-Returnable Items

Due to the nature of our products, we do not accept returns or provide refunds for products that have been opened. This policy is in place to ensure the safety and hygiene of our products.

5. How to Return a Product

If you meet the conditions for a return, please follow these steps:

• Contact our customer service team at info@judahome.com.au to initiate the return process.

• Provide your proof of purchase and details of the product you wish to return.

• Our team will provide you with instructions on how to return the product.

6. Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

*Original shipping charges are non-refundable.

7. Gift Cards

Gift cards may not be returned or redeemed for cash, unless otherwise required by law.

8. Contact Us

If you have any questions or concerns about our returns policy, please contact us at info@judahome.com.au.